From 23–30 November 2025, TYM paid a working visit to the Philippines and Singapore to explore practical experiences in financial inclusion and digital transformation at CARD MRI, while also working with its lending partner, Blue Orchard.
1.Exploring experiences in financial inclusion and digital transformation at CARD MRI (Philippines)
During the visit to the Philippines, the delegation learned about the history, organizational structure, and 30 subsidiaries of CARD MRI, one of the leading microfinance institutions in the region. CARD MRI places strong emphasis on listening to client needs in order to design and deliver comprehensive products and services. A key driver behind CARD MRI’s rapid development is its robust digital transformation. Recently, CARD MRI has also been piloting AI applications to enhance operational efficiency.
The delegation visited various CARD MRI units to explore both financial and non-financial inclusive products and services offered to clients.
In addition to field observations, the delegation joined CARD MRI staff in packing 300 relief gift sets for members severely affected by Typhoons Kalmagi and Fung Wong.
2. Expanding International Cooperation with Blue Orchard
The delegation also visited and worked with the Blue Orchard (BO) office in Singapore, one of the world’s leading impact investment organizations focusing on inclusive finance and sustainable development. During the meeting with Mr. Lee Yan Kit, Head of Origination, Asia, BO acknowledged TYM’s strong performance and positive impact. The delegation was also introduced to a new climate finance fund supported by the UK Government, opening opportunities for collaboration on green finance projects aligned with TYM’s sustainable development direction.
The working visit was highly successful, providing TYM with valuable insights into CARD MRI’s outstanding development, its approach to delivering comprehensive products and services, and the crucial role of digital transformation and AI in driving efficiency and growth. At the same time, the visit strengthened TYM’s international partnerships and opened opportunities to access the UK Government’s climate finance fund through Blue Orchard in 2026. These insights and partnerships will serve as an important foundation for TYM to continue innovating, enhancing service quality, and better supporting its clients.
Nguyen Mai Linh