TYM trained staff on credit scoring tools

In the first quarter of 2025, TYM organized training for trainers and credit scoring instructions for more than 500 TYM staff. TYM Deputy General Director Phung Dinh Kien attended the training courses and directed these activities.

With the goal of increasing the effectiveness of customer assessment in lending activities, TYM has developed a credit scoring tool based on coordination with the Department of Economic Cooperation and Rural Development under the Ministry of Agriculture and Rural Development within the framework of the project “Climate Risk Financing Initiative for Vietnam’s Agriculture” (AgriCRF VN), a project using non-refundable ODA capital from the Government of the Federal Republic of Germany through the German Corporation for International Cooperation (GIZ). In March, TYM organized a training course for TYM staff on credit scoring tools in both in-class and online forms for 100% of TYM staff at the grassroots level.

The training course provided knowledge on credit scoring for TYM staff at the Head Office and 22 branches in 13 provinces where TYM operates. In particular, TYM has integrated the credit scoring tool into TYM Mobile application, helping branch staff practice scoring right on their cell phone’s application to improve the efficiency of loan assessment. The application of this technology helps to accurately assess customers’ financial capacity, increasing transparency and publicity in the approval process. In particular, digitizing processes not only helps to analyze customer data more scientifically but also shortens the approval time, reduces paperwork, and creates more favorable conditions for women to access loans.

It is expected that TYM will apply the credit scoring tool to customer assessment and loan appraisal from March 17, 2025. This is the first time a microfinance institution in Vietnam has applied a credit scoring tool.

At the training session, TYM Deputy General Director Phung Dinh Kien shared: “Applying credit scoring tools not only helps reduce risks for financial institutions but also serves as a basis for classifying and screening customers, while synthesizing and analyzing customer data to develop appropriate policies. In addition, credit scoring is a premise for TYM to develop tools to minimize the loan approval process when credit scores are monitored and stored in the system.” TYM Deputy General Director hopes that TYM staff will effectively apply this tool in the coming time to contribute to improving credit quality at TYM.

Duy Truong

Credit and Development Department